General conditions

• The prices are in United States dollars.
• The rate of exchange will be quoted to the value of Lan Airlines in the pay day.
• Valid prices with a minimum of 2 nights of lodging.
• Our prices for room are daily.
• All our prices are net and without commissions.
• Late check out: 50% of the room value.
• The net value of each meal are 13.000 chilean pesos p.p.
• Our prices include lodging whit tropical breakfast. American breakfast is USD$10,00 p.p.
• Wi Fi service: from 08:00 hrs. to 22:00 hrs. (under normal power supply)
• No pets allowed
• PRICES MAY CHANGE WITHOUT NOTICE
  

Children

• Kids up to 2 years old only pay for meals and they have to share a bedroom with two adults.
• Kids from 2 years and a month old to 7 years old, the costs are 50% of an adult, sharing a room with them.
• Kids at 7 years and a month old and older, pay as an adult.
  

Ways of payment

• To make a reservation, the passenger must make a payment of 50% of the total and the remainder must be paid upon arrival to the Island. For payment in advance, send us the information credit card (number and expiration date) or make a bank transfer.
• The payments can be done in Chilean pesos (cash, credit cards or personal checks) or US dollars (corporative or personal checks).
• The deposits must be done in the following accounts:
  
  MARIA LORETO MONTERO PAOA
  CTA. CTE. DÓLAR 24108025642
  SUCURSAL ISLA DE PASCUA
  BANCOESTADO
  
  or
  
  MARIA LORETO MONTERO PAOA CTA.
  CTE PESOS 24100016971
  SUC. ISLA DE PASCUA
  BANCOESTADO
  

Groups

• To confirm groups in high season (from November first to April 30) they have to paid 50% of the total payment, 60 days before the check in date of the group. This amount will not be reimbursed in the cases of cancellations.
• To confirm groups in low season (from May first to October 31),they have to paid 50% of the total payment, 30 days before the check in date of the group. This amount will not be reimbursed in the cases of cancellations.
  

Cancellations policies

• Cancellations for individual reservations are done 7 days in advance of the check in date and are free of change. Cancellations done after this period of time will be charge the amount of one night of lodging.
• Cancellations for groups in high season done 61 days or more in advance to the check in date will not have any additional cost.
• Cancellations for groups in low season done 31 days or more in advance to the check in date will not have any additional cost.
• NO SHOW for individuals reserves and/or groups will be charge the amount corresponding to one night of lodging.
• Once the trip began, Hotel Manutara will not do any kind of money devolutions for paid and not used services.